Bespoke Shipping Solutions for Unique and Oversized Items
We’re Trusted By The Best
Sometimes, an item simply doesn’t fit a category. It might be too large, too fragile, too oddly shaped, or too sensitive for standard shipping channels. That’s where Arrow Express excels. We provide bespoke shipping solutions for the unique, the prototype, and the impossible.
If it can be measured, we can build a crate for it. Our team specializes in solving complex logistical problems, using 3D measurement, internal bracing, and custom crating services to immobilize and protect objects that other shippers refuse to touch.
Engineering the Right Solution
We don’t use a one-size-fits-all approach. For custom requests, we start with a detailed assessment of the object’s vulnerabilities, looking at areas like weight distribution, weak points, and surface sensitivity.
We then fabricate a custom crate around the object, building internal supports, cradles, and foam blocks that lock it in place. Whether it’s a fragile architectural model, an industrial prototype, or a 12-foot chandelier, the protection is built specifically for that single item.
Capabilities for the Impossible
We specialize in items that require engineering, not just packing.
Handling Odd Shapes and Prototypes
From architectural models to unreleased tech hardware, we specialize in shipping odd-shaped items. We use non-abrasive bracing and custom foam cutting to secure irregular geometries.
High Security and Confidentiality
For high-profile clients or unreleased products, we offer sealed, exclusive transport with Non-Disclosure Agreements (NDAs) to ensure total privacy and security.
Oversized Cargo Coordination
When an item exceeds standard truck dimensions, we coordinate flatbed transport, high-cube vehicles, and wide-load permits to handle oversized cargo safely and legally.
The Process of Bespoke Logistics
We treat custom shipments as engineering projects, following a structured path to a solution.
Measurement and Assessment
We take precise 3D measurements of the object, identifying weight centers and fragile protrusions that need support.
Custom Fabrication
Our crate shop builds a unique enclosure, often using internal floating supports or bracing to hold the object securely without putting pressure on weak points.
Route Planning
For oversized or sensitive items, we survey the route for clearance issues and plan the transport method (flatbed vs. enclosed trailer) accordingly.
Managed Execution
Our team oversees the loading, transport, and offloading, ensuring that the custom solution performs exactly as designed.
Real Stories, Real Results With Arrow Express.
Authentic reviews. Proven performance. See why clients choose Arrow Express.
The Arrow Standard for Bespoke Logistics
There’s no item too complex for our team. We view every custom request as an engineering challenge, ensuring that even the most difficult-to-move objects arrive safely.
Frequently Asked Questions About Custom Requests
Unique items require unique solutions. Here, we answer questions about how we approach impossible shipments, from odd shapes and sizes to high-security transport and confidentiality agreements.
I have an item that is an awkward shape. Can you crate it?
Yes. We specialize in shipping those impossible shapes. Whether it’s a chandelier, a complex sculpture, or an industrial prototype, we measure and build internal braces to immobilize the object without putting pressure on weak points.
Can you ship hazardous materials?
We generally do not ship HazMat. However, for items like art containing neon gas or certain fluids, we can assess them on a case-by-case basis to determine safety and compliance.
Do you handle confidential or high-security shipments?
Yes. We can arrange exclusive, sealed transport with non-disclosure agreements (NDAs) for high-profile clients or unreleased prototypes.
Can you ship oversized items that don’t fit in a standard truck?
Yes. We can coordinate flatbed transport or high-cube vehicles for oversized crates, along with the necessary permits for wide loads.
Do you provide installation assistance for custom items?
We can provide labor for uncrating and placement. For complex installations (e.g., hanging a heavy chandelier), we recommend hiring specialized installers, though we can coordinate with them.
How do I get a quote for a custom request?
Send us photos and dimensions. The more detail you provide about the object’s oddities, the more accurate our custom crating and transport solution will be.